Refund policy

Returns must be made within 15 days of the receipt of your order for a STORE CREDIT ONLY. Prior to any return, call PhatMX to confirm the return. Returned goods must be in the EXACT SAME NEW CONDITION, UN-OPENED- UN-USED CONDITION with all of the original packing, as it was when shipped out to you. Items returned that are NOT in the original packing (Or have been opened) in the exact same condition as it was when shipped from our location will not be allowed any refund or credit. If the customer desires these items to be returned, the customer will be charged for the return shipping of these items. If the customer refuses these shipping charges for this return, these items will remain at PhatMX for 30 days and then destroyed.
Installed products can NOT be returned. Merchandise can only be returned by the party that originally purchased the product from PhatMX. PhatMX will not take the responsibility for customer errors in orders or order returns because the buyer has changed his mind about purchasing - these will be subject to a 5% charge for the credit card/PayPal fee  processing fee.